Microsoft Money Fix - March 2005

You will need to update your accounts in MS Money. This will synchronize your account information and allow missing transactions to be displayed. You may need to manually delete any duplicate transactions that exists after the update.

BillPayer is Now FREE!

If you are not currently using this convenient service, now is the time to sign up! Pay an unlimited number of bills through BillPayer for no charge.

"Your Session Has Timed Out" Error Message

If you experience this error message when attempting to logon to PCU, it has come to our attention that there has been a Microsoft update that turns on Content Advisor in Internet Explorer that appears to be causing this issue.

The quick fix is to disable Content Advisor in Internet Explorer.

1. In IE, go to the menu bar and select TOOLS > INTERNET OPTIONS then select the CONTENT tab.

2. Under CONTENT ADVISOR click the DISABLE button. Then click OK at the bottom.

If you need and use Content Advisor to protect against going to bad websites, you need to add our site to the "Approved Sites" within Content Advisor.

1. In IE, go to the menu bar and select TOOLS > INTERNET OPTIONS then select the CONTENT tab.

2. Under CONTENT ADVISOR click the SETTINGS button (if the SETTINGS button is grayed out then they don't have CA enabled)

3. In SETTINGS click the APPROVED SITES tab. In the empty box under ALLOW THIS WEB SITE: type in www.pcu.kscfcu.org and click the ALWAYS button. Click OK at the bottom. Click OK at the next screen and you're done.

Personal Credit Union and BillPayer Updates - 2/23/05

A self-enrollment option is now available for Personal Credit Union online banking. You do not need to call us or come in to sign up.

If your account has a joint owner, their name will now appear alongside the primary account holder's name.

Web Loan will now accept an incomplete application. If you are unable to access certain pieces of information necessary to complete the application, don't worry. Submit it to us and we will contact you directly.

The Account Summary page now includes a status line that displays the date and time of your last successful log-in.

The Transfer and Withdrawal screen will track and let you know the number of Reg D transactions you have for the month.

There is a Regulation D FAQ page for you to review should you have any questions.

A new Certificate Summary page within the Account Summary screen will let you view all of your certificates together on one screen.

What are "cookies" and do I need them to be "enabled"?

Yes, you must have cookies enabled to access Personal Credit Union. Please refer to your Browser's respective documentation for help in enabling cookies.

Web sites use cookies to simulate a continuous connection to that site.This makes it more convenient for users by allowing them to visit pages within a site without having to reintroduce themselves with each mouse click. Contrary to popular fears and misconceptions, cookies were not created to spy on or otherwise invade the privacy of Internet users. Cookies contain only information that users volunteer, and they do not have the capability of infiltrating a user's hard drive and sneaking away with personal information. The simple function of a cookie is that of helping the user navigate a web site with as little obstruction as possible.

Furthermore, there are two types of cookies. One type permanently resides on your PC. The other type is temporary and is deleted when you exit a web site. KSCFCU uses temporary cookies.

Reset Your Own Password

Remembering Internet passwords can be frustrating. KSCFCU has added a new enhancement to our online banking service that will make it easier if you forget your online banking password.

On the log-in screen, you will notice an underlined link that says: Forget Your Password? You must have already completed the initial setup through Personal Credit Union (PCU) to reset your own password.

To complete the initial setup, log on to PCU, click on Preferences, then Password Reset. Choose from a list of security questions, type in your answer and click save information.

Change Your Address Online

Moving? Make sure you let us know what your new address is by logging on to PCU, click on Preferences, and choose Contact Information. We will even update your VISA information for you.

E-Mail Address

If you change your e-mail address make sure you let us know, especially if you are signed up for E-Statements. We need a current e-mail address to ensure you are receiving E-Statements availability notifications.

You can change your email address yourself in PCU by clicking on the Preferences tab.

Attention KSCFCU Visa Cardholders!

Pay your KSCFCU Visa through one of the following ways:

• Online transfer through PCU
• Telephone transfer through ShuttleTalk
• Payment at any teller window
• Automatic transfer

Your Visa Statement will be enclosed in your Credit Union statement. If you receive E-Statements, your Visa Statement will be available through PCU.