Audio Response System Tips
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ShuttleTalk Tips
- Always press the # key after every entry.
- The * key is used as a decimal point. Example: $100.50 would be entered as 100*50.
- Suffixes for all accounts are:
- Share Account - 0
- Draft Account - 90
- Traditional IRA - 70
- Roth IRA - 71
- Escrow - 40
- Escrow - 41
- HELOC - 98
- Press 9# for Yes, 6# for No when asked "Is this correct?"
- To bypass the menu selection options, enter the transaction code directly following the account number and authorization code.
- Example: for a draft balance: Enter your account number, #; authorization code, #; 34, #, 9, #.
Financial Transactions
- Cross Account Transfer 282#
- Transfer Funds 787#
- Loan Payment 785#
- VISA Payment 785#
- Balance Inquiries
- Shares (Savings) 74#
- Draft (Checking) 34#
- Loan 54#
- Certificate 24#
- VISA 54#
Dividends and Interest
- Year to Date Dividends 933#
- Year to Date Interest 934#
- Prior Year to Date Dividends 793#
- Prior Year to Date Interest 794#
Histories
- Draft (Checking) Deposits 533#
- Share (Savings) Deposits 573#
- Drafts (Checks) cleared 534#
- Last Share Withdrawal 579#
- Last Draft Withdrawal 539#
- Last ACH Amount 523#
- Last Payroll Deposit 572#
- Last Dividend Paid 532#
- ATM Transactions 284#
- Last Transaction Number 58#
Draft Inquiries
- Draft Deposit Inquiry 334#
- Draft Number Inquiry 364#
- Last Draft Deposit 533#
- Last Draft Inquiry 534#
- Stop Payment Inquiry 774#
Other
- Regulation D Inquiry 734#
- Loan Payoff Status 576#
- Calculate Loan Amortization 252#
- Loan Application Status 527#
- Inquire on another account 726#
- Change Authorization Code 746#
- Account Withdrawal Restrict 297#
- Current Date 328#
- Current Time 846#
- Transaction Menu 99#
- End call/cancel transaction *#
- Repeat last statement ***#
- Yes 9#
- No 6#
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