Audio Response System Tips

If you'd like, you can print a printer-friendly version of this page as a reference.

ShuttleTalk Tips

  • Always press the # key after every entry.
  • The * key is used as a decimal point. Example: $100.50 would be entered as 100*50.
  • Suffixes for all accounts are:
    • Share Account - 0
    • Draft Account - 90
    • Traditional IRA - 70
    • Roth IRA - 71
    • Escrow - 40
    • Escrow - 41
    • HELOC - 98
  • Press 9# for Yes, 6# for No when asked "Is this correct?"
  • To bypass the menu selection options, enter the transaction code directly following the account number and authorization code.
    • Example: for a draft balance: Enter your account number, #; authorization code, #; 34, #, 9, #.

Financial Transactions

  • Cross Account Transfer 282#
  • Transfer Funds 787#
  • Loan Payment 785#
  • VISA Payment 785#
  • Balance Inquiries
  • Shares (Savings) 74#
  • Draft (Checking) 34#
  • Loan 54#
  • Certificate 24#
  • VISA 54#

Dividends and Interest

  • Year to Date Dividends 933#
  • Year to Date Interest 934#
  • Prior Year to Date Dividends 793#
  • Prior Year to Date Interest 794#

Histories

  • Draft (Checking) Deposits 533#
  • Share (Savings) Deposits 573#
  • Drafts (Checks) cleared 534#
  • Last Share Withdrawal 579#
  • Last Draft Withdrawal 539#
  • Last ACH Amount 523#
  • Last Payroll Deposit 572#
  • Last Dividend Paid 532#
  • ATM Transactions 284#
  • Last Transaction Number 58#

Draft Inquiries

  • Draft Deposit Inquiry 334#
  • Draft Number Inquiry 364#
  • Last Draft Deposit 533#
  • Last Draft Inquiry 534#
  • Stop Payment Inquiry 774#

Other

  • Regulation D Inquiry 734#
  • Loan Payoff Status 576#
  • Calculate Loan Amortization 252#
  • Loan Application Status 527#
  • Inquire on another account 726#
  • Change Authorization Code 746#
  • Account Withdrawal Restrict 297#
  • Current Date 328#
  • Current Time 846#
  • Transaction Menu 99#
  • End call/cancel transaction *#
  • Repeat last statement ***#
  • Yes 9#
  • No 6#

Print this Page