Contact Us

Watch for KSCFCU Email!

Add KSC Federal Credit Union to your safe senders list to ensure that you continue to receive your e-statements and other important updates! KSCFCU will never ask you for your account number or other personal information in an update, and we do not sell mailing, telephone or email lists of our members.
Your privacy is important to us!

Search Our Knowledge Base

To Report a Lost/Stolen Card or feel your personal information has been compromised, see the correspondence section below.

KSCFCU takes pride in keeping our members well informed through our knowledge base which is updated frequently with

the answer to your questions.

  • Answers to your questions about KSCFCU products and services.
  • Answers to your questions about Personal Credit Union online banking and BillPayer.
  • Troubleshooting and FAQs for Personal Credit Union online banking and BillPayer.
  • If you can’t find the answer to your question, you can submit email securely to an Account Specialist.

Correspondence

To Report a lost or stolen ATM Card or Checkbook:

During business hours call (321) 455-9400 Ext. 5440. Toll-free (inside Florida) 800-662-5257.

After business hours, you may restrict your account from all withdrawal activity by calling Shuttletalk (Audio Response System) at 321-455-1581 and select option 297#. Please contact us as soon as possible on the next business day to speak to an Account Specialist.

To Report a lost or stolen Visa Credit Card OR Checkcard call 800-543-5073, 24 hours a day, 7 days a week.

Email or Telephone Inquiries:

For security purposes, personal and confidential information should not be sent via the departmental links listed below. Only general inquiries should be transmitted, as these links are not through a secure connection.

The preferred method to contact us is by using our Knowledge Base as directed above. Access to the Knowledge Base can be found at the top of all pages of this website.

Consumer Loan Department

Phone: (321) 455-9400, x 5441
Toll-free (inside Florida):
800-662-5257, x 5441

Mortgage Loan Department

Phone: (321) 455-9400, x 5439
Toll-free (inside Florida):
800-662-5257, x 5439

Business Loan Department

Phone: (321) 455-9400, x 5439
Toll-free (inside Florida): 800-662-5257, x 5439

Account Specialists

Phone: (321) 455-9400, x 5440
Toll-free (inside Florida): 800-662-5257, x 5440

Webmaster

Phone: (321) 455-9400, x 5440
Toll-free (inside Florida): 800-662-5257, x 5440

Human Resources

Looking for employment opportunities at KSCFCU?

Download our Employment Application and drop it off at any KSCFCU branch.

Or, you can fax the application to (321) 452-7007.

Mail Inquiries:

Loan payments, deposits, express mail.

Kennedy Space Center Federal Credit Union

300 South Plumosa Street, Merritt Island, FL 32952